Frequently Asked Questions


1. What if I can’t afford a lawyer? Will I need to pay for your services?

If you're worried about legal costs, you're not alone — and help is available. Our firm is on the Victoria Legal Aid panel for certain areas of law, which means that if you qualify for legal aid funding, Victoria Legal Aid will cover your legal fees, and you won’t need to pay out of pocket. We also offer free or low-cost legal advice in some cases, depending on your situation. Contact us to check your eligibility and find out how we can support you.

2. Do you only help with NDIS appeals, or can you assist with NDIS applications as well?

Yes, we assist with more than just appeals. Our team can support you throughout the entire NDIS process, including help with NDIS access requests, plan reviews, and collecting evidence to support your claim. Whether you're applying for the first time or challenging a decision, we’re here to help.

3. How do you ensure your legal services are accessible and inclusive for people with disabilities?

We specialise in disability-informed legal support and understand that every person has unique needs. Our team has received training in inclusive communication and works closely with clients to provide respectful, accessible, and empowering legal services. You're not just a case number — we see the person first.

4. Do you offer legal services outside of Melbourne?

Yes, we also proudly support clients across regional and rural Victoria. Whether you're in a major regional centre or a remote community, we can assist via phone, video call, or in-person visits where possible. We’re committed to ensuring that location is never a barrier to accessing quality legal support.

5. What if I can’t travel because of my disability? Can you still help me?

Absolutely. We understand that travel can be difficult or impossible for some people with disabilities. That’s why we offer flexible, accessible legal support through phone calls, video conferencing, and other remote options. In some cases, we may also be able to arrange home visits or outreach services, depending on your location. Our priority is making sure you can access the legal help you need — without added stress or barriers.